Gap switches to CoreRFID
UK rental company Gap has switched the inspection management platform used by its Test, Inspect and Certify division, moving the system onto CoreRFID’s CheckedOK system.
The company says that the division carries out around 100,000 inspections a year across nearly 200 depots, including LOLER, PUWER and personal protective equipment inspections, plus load testing, servicing and installations.
The company said its previous setup relied on a mix of software and manual processes - enquiries were logged in Excel, jobs tracked through Outlook and documents such as risk assessments, method statements and contracts attached manually - adding that performance issues and slow support response led engineers to revert to paper in some cases.
National lifting division manager Paul Harrison said: "The system we were using had reached the point where the workarounds were almost as much effort as the job itself. With the volume of inspections we carry out, that quickly turned into days of wasted time and unnecessary administration."
Enquiries, quotations, scheduling, service engineer assignment, inspection reporting and client sign off are now handled within one workflow, with engineers using tablets.
CoreRFID managing director, Munzi Ali added: “I worked directly with the Gap team through the configuration and testing, and what became clear was how much effort had previously gone into compensating for a platform that wasn’t keeping pace. Gap has since extended CheckedOK into two further divisions, with plans to integrate across their customer platform, says more about the operational value than we could.”
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